How fast can you get to a failing cooler?

Refrigeration failures are treated as emergencies, because product loss starts immediately. Call and describe the temperature trend and we will give you a real window rather than an optimistic one.

Do you handle preventive maintenance contracts?

Yes, and refrigeration rewards it more than almost any other equipment. Condenser cleaning, defrost verification and door seal checks on a schedule prevent most of the failures we get called out for.

My ice machine makes soft, hollow ice. What is that?

Usually scale build-up on the evaporator, a water distribution problem, or a low charge. Ice machines need cleaning on a schedule more than they need repairs, and in hard water areas that schedule is shorter than the manual suggests.

What refrigerants do you work with?

The common commercial refrigerants including the newer lower-GWP options being phased in under the AIM Act. Commercial refrigeration categories have their own transition dates, separate from residential comfort cooling, and we can tell you where your equipment sits.

Venture Air

Commercial Refrigeration in the Southeast Valley

A walk-in losing temperature is inventory on a clock.

(520) 261-7967 Request a quote

The situation

When a cooler drifts up ten degrees, you are not scheduling a repair, you are counting how many hours of product you have left. Most HVAC companies will happily fix your rooftop unit and then tell you refrigeration is somebody else's job.

What we do about it

Refrigeration is its own discipline and we treat it as one. Walk-in coolers and freezers, reach-ins, prep tables, under-counter units, ice machines and display cases. We diagnose the actual fault, tell you whether it holds until morning or not, and we are straight about when a unit is not worth another repair.

Walk-in cooler and freezer service and installation
Reach-in, prep table and under-counter units
Ice machine repair and preventive cleaning
Display and merchandiser cases
Compressor, condenser, evaporator and defrost control work
Refrigerant leak search, recovery and recharge

Signs it is time to call

Box temperature is climbing or will not hold set point
Heavy ice build-up on the evaporator coil
The compressor short-cycles or will not start
The unit runs constantly and never satisfies
Water pooling on the floor of the box
An ice machine producing soft, hollow or slow ice

How the job runs

Step 1
Tell us what is happening
Rising box temperature, ice build-up, a compressor that will not start and a unit running constantly are four different problems. Describing it accurately gets the right parts on the truck.
Step 2
Diagnose and triage
We find the fault and tell you plainly whether the box holds until we can source a part or whether you need to move product now.
Step 3
Price before work
Same rule as every other side of the business. You hear the number and the reasoning before we start.
Step 4
Repair and verify pull-down
We do not call it fixed because it started. We stay until the box is actually pulling down to temperature and holding.

Commercial Refrigeration in the Southeast Valley

The situation

What we do about it

Request a quote

Signs it is time to call

How the job runs

Tell us what is happening

Diagnose and triage

Price before work

Repair and verify pull-down

Commercial Refrigeration questions

Commercial Refrigeration across the Southeast Valley of Arizona

Related services

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Emergency HVAC Service